Every business need a robust communication system. Mostly all organizations install PBX ( Private Branch Exchange ). It is a system that connects various telephone extensions to the Public Switched Telephone Network. It provides a basic internal communication infrastructure for an organization.
With the advancement in information technology now we can have the conventional PBX system over the intranet network of the organization. This is technically termed as Hosted PBX Service.
A Hosted PBX allows employees to work from home, hotel or from anywhere while they are always connected to the same office telephone system. Even on the move you can pick calls, transfer call, call on extensions or set up conference calls.
Feature of Hosted PBX :
Hosted PBX can be made more advanced with VoIP ( Voice over Internet Protocol ). With VoIP you can get telephone service through your Internet connection instead of from your local phone company. This is very cost effective in comparison to general telephone services and come with lot of other benefits. You can move with your VoIP phone anywhere, just plug it into the network and you can receive your incoming calls.
Practically all telephony services including outbound call center applications and inbound IVR applications can normally can run on VoIP and Hosted PBX. It’s time for organizations to get rid of huge telephone bills, bulky phone sets and messy telephone lines. VoIP together with Hosted PBX can really transform your communication system making it extremely efficient and cost effective.
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